Bet365 Casino Support & Security Review:
This is where you can tell Bet365 have been in the game for a long time. It doesn’t matter where you are in the world, Bet365 have multiple ways of getting in touch with them. That is if you can’t find the answer you’re looking for in their unbelievably detailed FAQ section.
First off, Bet365 have 24-7 e-mail support, which isn’t that much of a big deal. But how about a callback service? Simply e-mail Bet365’s support regarding a callback and they’ll get in touch with you when it suits you. It’s a great feature if you have a question but you’re in a rush. Both are very timely in their responses and that goes for the entire Bet365 product, not just the casino. But where Bet365 really come into there own is the live chat facility and also their telephone service.
To start, Bet365’s live chat facility is fantastic. They have operators to deal with your queries and they’re sectioned off into various categories. Have a query about your bonus? There’s dedicated operators just for that. Problem with a game? Well, just look up that operator. The chat operators are very helpful and knowledgeable about their product and will talk you through everything that you might need to do to rectify the problem.
But if you prefer doing things by phone, well, Bet365 have great telephone help services, especially if you’re in Europe and Canada. There are freephone/toll-free numbers to contact Bet365 Casino for most of Central Europe and also Canada. However, no matter what country you are in, the telephone support for Bet365 is available and their telephone support is just as good as their live chat support. It’s clear that Bet365 have a knowledgeable support staff and they’ll do all they can to help you.
There is also an address should you prefer to use postal mail to send anything to Bet365 and the option to send them a web message should you feel the need. So, they really have every base covered when it comes to getting in touch with them.
Add to this the fact there are guides for new players to various games such as baccarat and blackjack and there’s everything you could need if you’re new to casino gaming.
As for security, every transaction at Bet365 is unbelievably secure and being the UK’s 7th largest private company means they’re not some fly-by-night cowboys. With over 4 million customers in over 200 countries, Bet365 Casino have a proven track record and definitely make sure everything is done to keep everything safe and secure.
Review Score: 5/5
Bet365 Casino Bonus Review:
Bet365 Casino has three main bonuses for new depositors.
First off is the regular deposit bonus of 100% on first deposits between £10-£100. Second is the “slots only” bonus, which is 200% on first deposits between £10-£200. Of course, as the name suggests, the “slots only” bonus can only be cleared by playing on the slots at Bet365 Casino.
Third is the “high roller” bonus. This bonus is 200% of first deposits between £200-£500.
The only slight grievance is the size of the bonus and the fact that other casinos offer a 100% monthly reload bonus, while the 20% seems a bit on the skimpy side, even if it is twice a month.
Naturally, the different bonuses have different clearance rates. The clearance rate for the regular bonus is a very generous 20x. For the “slots only” and “high roller” bonuses, the clearance rate is a still generous 30x.
Bet365 Casino also has a deposit bonus on certain days of the month, called their “big bonus boost”, which will add an extra percentage onto your deposits at the casino.
All bonuses are cash bonuses and can be withdrawn along with any winnings once it has been cleared.
Review Score: 4/5
Bet365 Casino Software Review:
At the moment, there is no Mac client Bet365 Casino, although it is in the works and will be available. The client itself is very responsive, very quick and very easy to navigate around for Windows users.
While it retains a very simple look, it adds to the ease of the casino. You simply load up Bet365 Casino, it is very fast and then load up the game you wish to play. Because it’s no-frills in terms of looks, everything is done very quickly.
If you do want to play at Bet365 Casino and you are using a Mac (or if you don’t want to download the client, because it might not be your PC, or you might be using Linux), there is a Flash-based casino for you to use, which is reasonably good, although not as good as their Windows client.
Bet365 even offers a stripped down version of its casino for your mobile phone where you can play their most popular casino games on your mobile phone.
But because there is no dedicated Mac client, we can’t give the software 5/5, even though it is very impressive in terms of ease of use and navigation.
Review Score: 4/5
Bet365 Casino Games Review:
So, if you’re still torn whether to play at Bet365 Casino, let the game selection convince you. There is so much to choose from that you honestly are spoilt for choice. Regardless of what your “poison” is, you’ll find it at Bet365 Casino.
The highlight of their game selection is, of course, the live dealer games. Blackjack, baccarat, roulette, mahjong paigow, sic bo, casino hold ’em are all available to play and the added bonus is that the live dealers tend to be extremely attractive, which helps. It’s this feature that sets Bet365 aside from a lot of their competitors.
However, away from the live dealer games, there is a plethora of games to get your teeth into and not just traditional casino games, although they are there in abundance. So many different types of blackjack, from blackjack switch, to blackjack surrender. But the other games they have such as “Bonus Bowling” and “Around the World” mean that when you get tired of the traditional games, you can try out something that’s a lot newer and just as fun. In fact, there’s that many different types of game to choose from, you’ll never get bored.
And, also, if you’re a fan of Marvel Comics, Bet365 have Marvel slots, which are a must try not just for fans of the comic books, but also fans of slot machines in general, as a lot of time and money has been invested in them to make them the stand-out slots.
Review Score: 5/5
Bet365 Casino Promotions Review:
Bet365, being a big player in the market, know how to treat their customers. They run lots of promotions throughout the year, sometimes marking special events such as the World Cup or simply the time of year it is.
Also, if you’re a fan of progressive jackpots, Bet365 Casino has lots of them over various games, although the majority of them are on the slots, but there are still table games with progressive jackpots, as you would expect from such a top casino.
Bet365 Casino also run leagues, usually for their slot machines, so if you are one of their top slots players, they’ll reward you handsomely. They also run prize draws and you can earn entries for these prize draws simply by playing at the casino and hitting certain targets.
Finally, the rewards program is fantastic at Bet365 Casino. Seriously, if you get into the upper echelons of the program, they’ll treat you like a king, but even if you are a smaller volume player, Bet365 will still look after you well, giving you comp points that you can exchange for cash. It’s one of the best out there regardless of how much you wager at Bet365 Casino.
Review Score: 5/5
Overall Bet365 Casino Score: 4.6/5
What else can I do with Bet365?
Well, as the name suggests, you can bet in the traditional sense with Bet365, as they are also a sportsbook and tend to market themselves as such. However, they have their fingers in all the gambling pies, as Bet365 also has a poker client. But the beauty of it all is that if you have money in the casino/sportsbook/poker you can transfer the funds between each of them, meaning you can do all your gambling with Bet365 without having to mess around with withdrawing and depositing all over the internet.
Bet365 Casino is available in the following currencies:
Argentine Peso, Australian Dollar, Brazilian Real, British Pound, Bulgarian Lev, Canadian Dollar, Chinese Yuan, Czech Koruna, Danish Krone, Euro, Hong Kong Dollar, Hungarian Forint, Iceland Krona, Indian Rand, Japanese Yen, Malaysian Ringgit, Mexican Peso, New Zealand Dollar, Norwegian Krone, Polish Zloty, Romanian Leu, Singapore Dollar, South African Rand, Swedish Krona, Swiss Franc, Taiwan Dollar, Thai Baht, US Dollar.
Electron, Laser, Maestro, Solo, Visa Delta, Visa, MasterCard 1-Pay, Asia365, Click2Pay, Entropay, InstaDebit, Moneybookers, MoneyTT, NETeller, Paysafecard, PayPal, Stone-pay, Ukash, Fast Bank Transfer, Bank Wire and Cashier’s Check, Bankers Draft, IMO or Personal Check via Fed Ex or Regular Mail.
Electron, Laser, Maestro, Solo or Visa Delta , Visa, MasterCard, 1-Pay, Click2Pay, InstaDebit, Moneybookers, MoneyTT, NETeller, PayPal, Stone-pay, Bank Wire, Check, Fast Bank Transfer.
United States of America.
Different wagering requirements:
Argentina: 50x for standard and high roller bonuses and bonus boost
Australia: 50x for standard and high roller bonuses and bonus boost
Belarus: 50x for standard and high roller bonuses and bonus boost
China: 200x for standard and high roller bonuses. 50x for bonus boost.
Czech Republic: 50x for standard and high roller bonuses and bonus boost.
Denmark: 50x for standard and high roller bonuses and bonus boost.
Finland: 200x for standard and high roller bonuses. 50x for bonus boost.
Hong Kong: 50x for standard and high roller bonuses and bonus boost.
Hungary: 50x for standard and high roller bonuses and bonus boost.
India: 50x for standard and high roller bonuses and bonus boost.
Japan: 50x for standard and high roller bonuses and bonus boost.
Korea: 50x for standard and high roller bonuses and bonus boost.
Latvia: 200x for standard and high roller bonuses. 50x for bonus boost.
Lebanon: 50x for standard and high roller bonuses and bonus boost.
Lithuania: 50x for standard and high roller bonuses and bonus boost.
Macau: 50x for standard and high roller bonuses and bonus boost.
Moldova: 50x for standard and high roller bonuses and bonus boost.
Malaysia: 50x for standard and high roller bonuses and bonus boost.
Nepal: 50x for standard and high roller bonuses and bonus boost.
Paraguay: 50x for standard and high roller bonuses and bonus boost.
Peru: 50x for standard and high roller bonuses and bonus boost.
Poland: 50x for standard and high roller bonuses and bonus boost.
Romania: 200x for standard and high roller bonuses. 50X for bonus boost.
Russia: 200x for standard and high roller bonuses. 50X for bonus boost.
Singapore: 50x for standard and high roller bonuses and bonus boost.
Slovenia: 50x for standard and high roller bonuses and bonus boost.
Sweden: 50x for standard and high roller bonuses and bonus boost.
Ukraine: 50x for standard and high roller bonuses and bonus boost.
Uruguay: 50x for standard and high roller bonuses and bonus boost.
Vietnam: 50x for standard and high roller bonuses and bonus boost.
Slots Progressive Jackpots:
- Beach Life
- Diamond Valley
- Gold Rally
- Magic Slots
- Queen of the Pyramids
- Wall St. Fever
Video Poker Progressive Jackpots:
- 10 Line Jacks or Better Video Poker
Table Game Progressive Jackpots:
- Caribbean Stud Poker
- Progressive Jackpot Baccarat
- Progressive Jackpot Blackjack
- Progressive Jackpot Wild Viking
Arcade & Speciality Game Progressive Jackpots
- Megaball Progressive Jackpot
- Genie’s Hilo Jackpot
- Jackpot Darts
At the moment, Bet365 Casino does not run casino tournaments, but I think that they should eventually, as the choice of games and the technology they have (specifically live dealers) will mean a new dawn for casino tournaments.
If you can’t wait for Bet365 Casino to add casino tourneys, you might want to contact Bet365 support and let them know that you want to see tournaments added to their online casino.
To start with, Bet365 has an initial deposit bonus and depending on what you’re after, Bet365 has a deposit bonus to suit you.
For the regular player who will play all the games on offer, Bet365 Casino has a 100% deposit bonus from £10 right up to £100. It’s a good, solid bonus with a 20x clearance rate, which is one of the best bonuses to clear when it comes to online casinos. You’ll struggle to find a casino bonus with a lower clearance requirement. However, it does differ for some countries, so check that out before you sign up, as it is 50x for quite a few countries (mostly outside of Europe) and 200x in China, Finland and Latvia.
For players who are into their slot machines (and at Bet365, you’re spoilt for choice if you are), there is a “slots only” bonus, which can be cleared on slot machines only. This bonus is 200% on first deposits between £10-£200. The clearance rate for this bonus is 30x, which is still a good clearance rate compared to a lot of competitors out there.
Finally, there is the “high rollers” deposit bonus of 200% on first deposits between £200-£500. This is a fantastic bonus with a 30x clearance rate, which is very achievable if you’re a high roller at Bet365 Casino. There are several countries where the clearance requirement is 50x and again, the same countries have a 200x clearance requirement, so please see our list below or check the terms and conditions before signing up for this deposit bonus.
Bet365 Casino also offer 20% on deposits at various times throughout the month and they will notify players via e-mail or on their site when these dates are. The clearance rate for these “bonus boosts” are 25x, jumping to 50x for some countries. As always, check our list below, or the terms and conditions to find out if you’re playing in one of those countries.
All games within the Games and Keno category contribute 50% towards the clearance requirement, except Keno, which contributes 100%.
Baccarat , Blackjack, except Blackjack Surrender, Blackjack Switch and Lucky Blackjack, Casino Hold’em, Let Them Ride, Roulette, Video Poker and Wild Viking contribute 25% towards the clearance requirement.
Casino War, Craps, Pai Gow (all variations), Pontoon, Red Dog, Sic Bo and Stravaganza contribute 20% towards the clearance requirement.
Blackjack Switch, Blackjack Surrender, Lucky Blackjack, Pirate Hi-Lo, Slots Double Up and Video Poker Double Up games do not contribute towards the wagering requirements.
Bet365 Reels and Slots Double-Up games do not count towards a player’s wagering requirement. Slots Double-Up games, do not contribute towards the wagering requirements.
Once the bonus is cleared, you can withdraw it along with any winnings you wish to withdraw, which is another reason the bonus is so good, as some casinos will not count the bonus as cash.
However, please note that any attempt to clear the bonus that is deemed less than “fair” may result in Bet365 Casino closing your account immediately.
thebluejerk wrote on Oct 16 2010 @ 5:37pm
Dealer Dan wrote on Aug 3 2010 @ 12:00pm
Bet365 Casino features the Playtech games library, which is quite extensive. Not only are there are a lot of Playtech games to choose from, but they’re pretty much all awesome. We have a quick summary of some of the games Bet365 Casino’s games with a more in-depth review linked incase you want to learn more about that game.
Easter Surprise Scratch Card: Easter Surprise is an Easter-themed scratch card where you can win up to 10,000X your bet by matching three Easter Bunny symbols in a row. By playing the maximum bet of $100 per game, you can win up to $1 Million playing Easter Surprise. Of course, most people won’t be playing $100 on a scratch and win card, but they can play as a little as a dime per scratch ticket. For more on the Easter Surprise instant win scratch ticket, you can read our Easter Surprise Scratch Card Review.
Top Trumps Football Legends Video Slot: Top Trumps Football Legends is a 5-reel, 15-line video slot based on the popular Top Trumps card game. The slot game’s symbols consist of the various cards with football (or soccer) players such as Ronaldinho, Wayne Rooney, Zinedine Zidane, Kenny Danglish, Marco Tardelli, Jurgen Klinsmann, Cafu and many others. There is a free spins feature on Top Trumps Football Legends where you will receive 10 free spins and the scatter symbol will act as a 4X multiplier during the feature. There’s also a bonus game. The top jackpot is a 10,000 coin jackpot. For all of the details, you can read our Top Trumps Football Legends Video Slot Review.
Crazy 7 Classic Slot: Crazy 7 is a classic slot with three reels and a single center payline. You can bet as little as a nickel or as much as $15 per spin. Crazy 7 has a top jackpot of 400 coins when you hit three Red 7’s on the payline. For more on the Crazy 7 classic slot, we suggest reading our Crazy 7 Classic Slot Game Review.
Bet365 Casino Games List
Below is a list of all casino games Bet365 Casino offers:
Card & Table Games: Blackjack, Blackjack Surrender, Blackjack Switch, Progressive Jackpot Blackjack, 21 Duel Blackjack, Lucky Blackjack, Baccarat, Progressive Jackpot Baccarat, Progressive Jackpot Caribbean Stud Poker, Pai Gow Poker, Casino Hold’Em, Tequila Poker, Craps, 3D Roulette, Premium French Roulette, Premium Roulette Pro, Premium European Roulette, Premium American Roulette, Premium French Roulette, French Roulette, Roulette Pro, American Roulette, Mini Roulette, Club Roulette, Roulette Royale, Wild Viking.
Video Slots: Frankie Detorri’s Magic Seven, Thrill Seekers, Cherry Love, Irish Luck, Sparta, What’s Cooking, Cute & Fluffy, From Russia with love, X-Men, La Chatte Rouge, The Incredible Hulk, Gladiator, Iron Man, Iron Man 2, Golden Games, Great Blue, Alien Hunter, Bonus Bears, Football Rules, Forest of Wonders, Greatest Odyssey, Wanted DOA, Blade, Happy Bugs, Elektra, Fantastic Four, Daredevil, Rome & Glory, Skazka, Azteca, Arctic Treasure, Captain’s Treasure Pro, Dolphin Reef, Diamond Valley Pro, Farmer’s Market, Wild Spirit, Beach Life, Lotto Madness, Desert Treasure, A Night Out, Dr. Lovemore, Global Traveler, Millionaire’s Lane, Fairy Magic, Thai Paradise, True Love, Safari Heat, Panther Moon, Geisha Story, Silent Samurai, Captains Treasure, Highway Kings, Queen of the Pyramids, Silver Bullet, Ultimate Fighters, Chinese Kitchen, Gold Rally, Vacation Station, Cinerama, Wall St. Fever, Golden Tour, Diamond Valley, Fruitmania, Ugga Bugga, Tropic Reels, Ocean Princess, Goblin’s Cave, Triple Profits, Pink Panther, Rocky, Punisher War Zone, Banana Monkey, Archer, Pharaoh’s Secrets, Penguin Vacation, The Discovery, Pharaoh’s Kingdom, Top Trumps World Football Stars, Top Trumps Football Legends, Top Trumps Celebs, King Kong, Easter Surprise, Tennis Stars, Fantastic Four (50 Lines), Mr. Cashback, .
The video slots span from 5 lines up to 50 lines.
Classic Slot Machines Fountain of Youth, Haunted House, Rock ‘N’ Roller, Reel Classic 5, Alchemists Lab, Reel Classic 3, Crazy 7, Jungle Boogie, Magic Slots, Funky Monkey, Safecracker.
Video Poker: All American, Joker Poker, Jacks or Better, Aces and Faces, Deuces Wild, 10s or Better, 2 Ways Royal.
Live Dealer Games: Live Baccarat, Live Blackjack, Live Casino Hold’Em, Live Roulette.
Arcade Games: Pinball Roulette, Darts, Final Score, Lucky Blackjack, Hold’Em Showdown, Knockout, Fortune Keno, Heads or Tails, Keno, Keno Xperiment, Megaball, Penalty Shootout, Pop Bingo, Mini Roulette, Spin A Win, Pirate Hi-Lo, Winners Club.
Asian Games: Dolphin Paradise Pachinko, Baccarat, Japanese Solo Mahjong, Japanese Solo Mahjong Pro, WMF Solo Mahjong, WMF Solo Mahjong Pro.
Scratch Cards: Top Trumps Celebs Scratch, Beetle Bingo, Love Match, Blackjack, Winners Club, Pharaoh’s Kingdom, 3 Clowns Scratch, Roulette, Kong Scratch, Easter Surprise Scratch, Iron Man 2 Scratch, Classic Slots, Football Mania.